Guest Services

At Norwalk Hospital, we’re dedicated to going above and beyond to help patients, family members, visitors and community members feel comfortable and cared for while visiting us. We offer a variety of conveniences such as in-room concierge services, integrative medicine therapies and dry cleaning.

Learn more about our guest services:

In-Room Dining

Concierge Services

Integrative Medicine Services

Health Emporium 

Dog Walking

If you or a loved one is an inpatient at Norwalk Hospital, you may find you’re unable to get home to let your dog out on a regular basis. If so, we’re here to help — we’ll coordinate dog walking services if needed during your stay.

Dry Cleaning and Tailoring

Norwalk Hospital offers dry cleaning and tailoring services with State of the Art Dry Cleaners. After enrolling in the program, you can have your dry cleaning picked up and dropped off twice a week right here. With your enrollment, you will receive a welcome package that includes one garment bag, special note tags, a price list and a full list of other services. Deliveries are on Mondays and Thursdays at 10:00 a.m. You will be required to initial and date the pick-up/drop-off form at the Information Desk each time you pick up or drop off clothing.

Enrollment forms are available at the Information Desk in the main lobby. Payment can be in the form of cash, check or credit card. For enrollment information, call 203-852-2256. 

Salon Services

Norwalk Hospital is proud to offer hair care services for patients and community members in our fully equipped salon. Services for women and men include:

  • Wash/style
  • Cut/wash/style
  • Nail care (cut and file only)
  • Mustache/beard cut
  • Color
  • Highlights

The salon is located within the Smilow Family Breast Health Center in the main lobby. To schedule an appointment or to inquire about pricing, please call Hospitality Services at 203-852-2669.