CENTERS OF EXCELLENCE
During your hospital stay, you will be visited and cared for by a number of physicians, nurses and allied health care professionals. It is their responsibility to help you feel as content and comfortable as possible while you are receiving the treatment prescribed by your physician.
The active Medical Staff of Norwalk Hospital comprises nearly 500 physicians and dentists. Each is a specialist trained in one of the primary medical disciplines – anesthesiology, emergency medicine, family practice, internal medicine, obstetrics, and gynecology, pathology, pediatrics, psychiatry, radiology and surgery. In addition, many members of the Medical Staff have extended their expertise to one or more of the subspecialty disciplines, which range from allergy to vascular surgery. This broad spectrum of Medical Staff capabilities is your assurance of excellence in diagnosis and treatment.
The physician who admitted you to Norwalk Hospital is responsible for your care. He or she is a private-practice physician, not employed by the Hospital, who has been granted the privilege to practice here and is known as an attending physician. Patients admitted to Norwalk Hospital through the Emergency Department, and/or who do not have their own physician with Norwalk Hospital admitting privileges, will be assigned an attending physician on our Medical Staff.
Your physician may call upon other physicians to help manage your care. Through a team-care program, your attending physician may utilize our resident physicians to assist in your care. Residents, also known as house staff, are fully qualified physicians who are furthering their post-graduate study in a specialty at Norwalk Hospital in one of several educational programs jointly administered by the Hospital and Yale University School of Medicine.
Patients Requiring Surgery
A surgical physician assistant (PA) may visit and interview you if you are scheduled for surgery. The PA is not a doctor, but is an assistant to the surgeon in the management of patient care before, during and after surgery. Similarly, an anesthesiologist—a physician specializing in anesthesia—will visit and talk with you briefly to ensure that the proper anesthesia can be prescribed for your procedure and condition.
Patient care on the nursing unit is provided by a Division of Nursing dedicated to quality. Your care is the responsibility of a nursing staff that includes registered nurses (RNs) and patient care technicians (PCTs) as well as technical staff and specialty prepared staff in designated areas.
On your unit, a nurse will be assigned to support your medical and personal needs. A member of the nursing staff will familiarize you with your room and unit features, such as the nurse call system, bathroom facilities, operation of bed controls, the timing of nursing shifts changes (7:00 a.m., 3:00 p.m. and 11:00 p.m.) and the visitor policies.
If you wish to employ a private duty nurse, ask your nurse to contact the Nursing Office. The Nursing Office gives the family or nursing unit the phone numbers of agencies suggested by Norwalk Hospital. Fees for private nursing are not included in your hospital bill.
Allied Health Care Professionals
In addition to the physicians and nurses who will be attending to your needs, you may also be visited by other members of the clinical care team who will assist in your care. Among the members of the clinical care team are the patient care technicians (PCTs) who will perform ordered electrocardiograms, and the blood draw phlebotomy team from the lab, who also visit patients regularly.