What are we measuring?
Hospital readmission after discharge is costly to patients and to society, and may indicate an opportunity for improvement in the coordination of care. While some readmissions are unavoidable, the federal government has instructed hospitals to take steps to prevent unnecessary readmissions.
The goal is to ensure that patients are discharged from hospitals only when they are healthy and prepared enough to continue their care at the same rate of improvement in their own home or at a lower-acuity setting such as a rehabilitation facility.
These charts show the readmission rate at Norwalk Hospital for patients with five serious conditions:
● Chronic heart failure
● Acute myocardial infarction (heart attack)
● COPD (chronic obstructive pulmonary disease)
How are we doing?
We compare the current quarter to the same quarter the previous year, and to the national goal. Lower numbers are better.
What are we doing to improve?
Some of the steps we are taking at Norwalk Hospital to help prevent hospital readmission for patients with heart failure, pneumonia, heart attack, COPD and stroke include the following:
Identifying patient populations at higher risk of readmissions
Ensuring that patients, especially those with limited English proficiency, understand their discharge instructions and their need for self-care
Ensuring patients schedule any necessary follow-up appointments
Partnering with resources in the community to provide any necessary care after a patient returns home
Our Performance Measures