Billing and Collection Practices

To insure adequate reimbursement to meet operating needs, Norwalk Hospital requires payment or proof of the ability to pay at or before the time of service.

Consistent with its mission, however, the Hospital will not deny necessary care because of a lack of financial information or financial resources. Until financial resources are properly identified, the Hospital may reschedule elective care.

In general, it is the Hospital’s policy that accounts not paid within ninety (90) days will be reviewed for appropriate collection action. No later than sixty (60) days after review, accounts deemed uncollectible will be referred to a collection agency.

You will receive monthly statements indicating your financial obligation. In addition, a final notice will be sent when the account becomes delinquent. The final notice is the last notification you will receive before collection referral.