Payment Options

The following payment options are available to help you pay the part of your bill not covered by your insurance:

Pay With Cash, Check, or Credit Card

You can pay your bill in full with cash, with a personal check or a credit card. Norwalk Hospital accepts the following credit cards:

  • MasterCard
  • Visa
  • Discover
  • American Express

Paying with a Personal Check

Please be advised that Norwalk Hospital uses a process called electronic check conversion. Checks will be converted into electronic payments via the Automated Clearing House (ACH) Network, the same safe, reliable system used by hundreds of thousands of companies for Direct Deposit of payroll and by the federal government for benefit payments such as Social Security. The ACH system is a closed, secure network that is not accessible to the public and has been in existence for close to 40 years.

In our ongoing efforts to serve our community, Norwalk Hospital has decided to move forward with this process as electronic transactions provide more privacy and federally regulated protection than paper checks, and electronic payments can result in less fraud and fewer errors. In addition, we can help lessen the environmental impact of using paper checks.

Therefore, when you provide a check as payment, Norwalk Hospital will use the information from your check to make a one-time electronic funds transfer from your account.

You should expect the following:

  • You will not receive a cancelled check or check image with your bank statement
  • Generally, your payment may clear faster, please make sure you have adequate funds in your account to cover the amount of your (check) payment
  • If you are uncomfortable with this payment option - cash, credit cards and debit cards are also accepted as forms of payment

Paying in Person

You can make check and credit card payment by phone, postal mail or in person:

Norwalk Hospital
Trefz Lobby
34 Maple Street
Norwalk, CT 06856
Telephone: 203-852-2016
Monday through Friday: 9 am – 4 pm

Paying by Postal Mail

Please include your account numbers on your personal check.
Please send payments to:

Norwalk Hospital Payment Center
P.O. Box 5047
Stamford, CT 06904

Written Correspondence

Please send written correspondence to:

Norwalk Hospital Patient Financial Services
20 Stony Hill Rd.
Bethel, CT 06801

Assistance Paying Your Hospital Bills

If you are coping with a personal financial hardship and facing debts owed to Norwalk Hospital, you may be eligible for a number of assistance programs offered by the hospital to qualified patients.

Speak to Someone on the Telephone

For more information and an application for assistance please contact Patient Financial Services by calling 203-852-2016, Monday through Friday 9 am – 4 pm.

Speak to Someone in Person

A representative from Patient Access and Financial Services can discuss financial arrangements with you in person. A Financial Services representative is located in the Trefz lobby. They can also assist you in applying for Medicaid or other government assistance programs.

Norwalk Hospital
Trefz Lobby
34 Maple Street
Norwalk, CT 06856

You will receive written notification of the outcome of your case, including reason(s) if your case is rejected.