What Will It Cost Me

The cost of your stay at Norwalk Hospital depends on many things, such as why you’re here and what care you need. Insurance also plays a major role in reducing what the actual cost your stay will be to you.

Please contact Patient Access and Financial Services if you have questions. We can help with any confusion and may be able to identify some payment options for you.


If You Have Insurance

We will request a copy of your identification card. We may also need the insurance forms that are supplied by your employer or the insurance company. You will be asked to assign benefits from the insurance company directly to the hospital.

You should familiarize yourself with the terms of your insurance coverage. It will help you understand the Hospital’s billing procedures and charges.


If You Are a Member of an HMO or PPO

Your plan may have special requirements, such as a second surgical opinion or pre-certification for certain tests or procedures.

It is your responsibility to make sure the requirements of your plan have been met. We recommend that you work closely with your referring physician to insure that pre-certification is obtained as necessary for all scheduled services.

If your plan’s requirements are not followed, you may be financially responsible for all or part of the services rendered in the Hospital. Some doctor specialists may not participate in your healthcare plan, and their services may not be covered.


If You are Covered by Medicaid

We will need a copy of your Medicaid card. Medicaid also has payment limitations on a number of services and items.


WCHN Price Transparency

As of January 1, 2019, Western Connecticut Health Network Hospitals will be posting our standard charges on our web site to comply with the new Federal Government Regulations. These charges will be updated monthly to account for changes in our service offerings. 

As an informed consumer, you should know that standard charges are established to cover the total cost of delivering high quality healthcare to you. Comparing standard charges between providers is complex, since there are not standard definitions or methodologies across all providers to establish charges. Your actual charges for services will depend on the specific services you receive, which in most circumstances may not be known in advance. WCHN Hospitals will work with you to provide an estimate of your charges, payment responsibilities and review the options available to meet those obligations, considering your benefit status. Insurance plans offer various levels of coverage which impact deductibles, coinsurance and co-pays which ultimately impact your out of pocket costs. 

Insurance companies negotiate discounts for their members and therefore, your actual out of pocket costs may be less than published standard rates. The Federal and State Governments determine the rates that they will pay hospitals for services rendered to patients covered under those programs and rates will be less than the standard charges posted.

When choosing a healthcare provider, you should consider other factors in addition to cost, such as quality, reputation, convenience and access to services.

At WCHN, we are committed to providing high quality, personalized healthcare. If additional information is required for assistance with estimating your total bill, please contact the WCHN Contact Center at 203-794-5350.

Click here to download the WCHN Charge Master Document