How to Request Copies of Your Medical Records

Patients treated at Norwalk Hospital can request a copy of their medical records by faxing or mailing a completed and signed Authorization for Release of Information form as outlined below.

  Fax #: 203-899-5300
Mailing Address: Norwalk Hospital
Health Information Services Department
34 Maple Street, Norwalk, CT  06850

If copies of your records are going directly to a physician or hospital there is no charge.  If copies are being sent directly to you, there is a fee of 12 cents per page.  Please note an additional form is required to obtain records for a deceased patient, see link below.  If you have additional questions please call us at 203-852-2320.

Additional Forms:

Access Your Electronic Medical Records via the Patient Portal

All WCHN facilities (Danbury, New Milford & Norwalk Hospitals) and affiliated WCMG medical practices use the Cerner electronic medical record system.  As part of this system patients can use the WCHN Cerner “Be Well” patient portal to view sections of their medical records along with test results, medication lists, communicate with providers, request prescriptions renewals and find other helpful medical information.  There is also a free mobile app you can download to access the Cerner portal called HealtheLife.

  • wchn.iqhealth.com
  • HealtheLife Mobile App (Apple Google )
  • For technical questions or password issues please call Cerner support:1-877-621-8014
  • For questions regarding your patient portal content please contact your WCMG provider office directly or for hospital records call the Health Information Services Department at 203-852-2601.

Requesting an Amendment to Your Medical Records

If you identify that information in your medical record is incorrect please submit a completed request to amend health information form.  Please be sure to include your current address and phone contact information in case we need to reach you in regard to your request.  If you have additional questions please call us at 203-852-2320.

Fax #: 203-852-5300
Mailing Address: Norwalk Hospital
Health Information Services Department
34 Maple Street, Norwalk, CT  06850

Contact the Norwalk Hospital Medical Record Department

Our office is open Monday thru Friday 8:00 am to 4:00 pm, closed weekends and holidays.

Norwalk Hospital
Health Information Services
34 Maple Street
Norwalk, CT  06850

Phone: 203-852-2320
Fax: 203-899-5300